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Frequently asked questions
What is the return policy?
A: We accept returns of eligible items within 15 days from delivery. The item must be unused, in its original condition and packaging, with all tags intact. Once we receive and inspect your return, we will process your refund (or store credit) within 5–7 business days.
Are any purchases final sale?
A: Yes — certain items may be marked as final sale (for example, clearance items or heavily discounted products). Final sale items cannot be returned or exchanged, so please check the product description carefully before purchasing.
When will I get my order?
A: Once your order is confirmed and dispatched, delivery typically takes 5–10 business days (for domestic orders). For international orders, it may take 10–20 business days depending on customs and shipping partner delays. You’ll receive a tracking number via email once your order ships.
How and where are your products made?
A: Our products are designed with quality and care. We partner with trusted manufacturers in [India] who meet strict ethical and quality standards. Every item is crafted with attention to detail to ensure durability and comfort.
How much does shipping cost?
A: We offer free shipping on all orders across India. There are no hidden charges — the price you see at checkout is the final price you pay.